ls ~/clients --by-type
Offices we know.
Four kinds of office make up most of our client list. Each one has its own rules, its own busy season and its own software that breaks in its own special way.
What each one needs
Dental and medical
HIPAA in plain words: patient records have to be locked down, logged and recoverable, and you need a signed agreement with anyone who can see them. We sign that agreement and keep the logs.
- Imaging stations and the practice software kept on supported versions
- Front desk downtime treated as a P1, always
- Encrypted email for referrals and lab results
Law offices
Document retention: matters stay findable for years after they close, and some must be held untouched. We set up folders and holds so nothing is deleted early or kept forever by accident.
- Client folders with permissions by matter
- Wire fraud checks on email from new senders
- Laptops that are safe to leave in a courthouse
Accounting and bookkeeping
Tax season uptime: February through April, slow is not an option. We schedule every update and hardware swap outside that window and keep spares ready.
- Client portals and secure file drops
- Written security plan for the tax preparer rules
- Extra on site hours in March, no charge
Architecture and construction
Big files, many places: drawings measured in gigabytes, people on job sites, tablets in trucks. We make the files sync fast and the field devices replaceable in a day.
- Workstations specced for drawing software
- Job site Wi-Fi and hotspots
- Backups that handle huge project folders
Our client mix, roughly
Sample proportions for this demo. The point: we are not a generalist that dabbles. These four are most of the work.
| type | share | pct |
|---|---|---|
| dental and medical | 34% | |
| law | 24% | |
| accounting | 20% | |
| architecture, building | 14% | |
| everyone else | 8% |
Not on the list?
Nonprofits, studios, real estate teams and small shops call us too. If your office has between 3 and 100 people and computers you depend on, we can probably help. Start with the free security check or send us a note.