IT that answers on the second ring.
Managed IT and security for small offices in Los Gatos and the towns next door. One flat price per person. When you call, a tech who knows your setup picks up.
- help desk Mon to Fri, 7am to 7pm
- emergencies 24/7 on the same number
- first human response 15 minutes or less
Six things we run for you
Most offices start with managed IT and add the rest as they need it. Every line below is a page with prices, what is covered and what is not.
- 01managed-itLaptops, accounts, patching, printers and the help desk, flat per user.$95 to $175 / user
- 02cybersecurityMFA everywhere, endpoint detection, phishing drills, a 12 point checklist.$40 to $80 / user
- 03backupThree copies, two places, one offsite, and a restore test every quarter.$150 to $600 / mo
- 04cloudEmail and file moves over a weekend, licences cleaned up, shared drives that make sense.$1.5k to $9k / move
- 05networkCabling, switches and access points that reach the back office.$2.5k to $18k / job
- 06helpdeskSix techs with names, remote first, on site when it needs hands.in every plan
What we watch while you work
Every client office reports in to our board around the clock. When something drifts, we usually fix it before anyone on your team notices. Watch the endpoint row for twenty seconds and you will see what that looks like.
We send you the same view once a month as a one page summary. Most clients read it in under a minute, which is the point.
| check | level | state |
|---|---|---|
| backups212 of 212 jobs ran overnight | 100 percent | [ OK ] |
| patching614 of 640 devices current | 96 percent | [ OK ] |
| mail filtering1,906 junk and fake invoices held today | 100 percent | [ OK ] |
| endpoint agents48 of 48 checked in | 100 percent | [ OK ] |
| disk space2 laptops under 10 percent free, tickets open | 80 percent | [ OK ] |
Updates every second. Sample numbers.
How the first month goes
Switching IT people feels risky. It mostly is not, if somebody writes things down. This is the order we do it in, every time.
Week one: we take inventory
Every laptop, account, licence, password vault and router gets listed. We find the old admin login nobody remembers. There is always one.
Week two: agents go on
A small monitoring agent goes on each computer after hours. Nobody loses a morning. Backups start that same night.
Week three: we close the gaps
MFA on email, old staff accounts shut off, the shared drive tidied. You get a list of what we changed and why.
Week four: you meet the techs
A 30 minute call with the two people who will know your office best. After that, you just call the number.
Onboarding costs one month of your plan, billed once. No setup surprises after that.
What does an outage cost you?
Move the sliders to match your office. The report prints what one bad day costs, what a year of them costs, and how many you would need to prevent for our Managed plan to pay for itself.
Estimates from your inputs, not a quote. The Managed plan is $135 per user a month with a $1,200 monthly minimum.
Three recent notes from clients
Our front desk computer died at 7:40 on a Monday. By 8:30 a loaner was imaged and on the desk. Patients never knew.
R.M., office manager, dental practice
They walked us through the cyber insurance form line by line. The premium went down, and we finally understand our own setup.
J.T., partner, accounting firm
Same two techs every time. They know which printer jams and which partner forgets passwords. That is worth a lot.
A.K., operations lead, law office
Placeholder reviews for this demo. Read all nine
Tell us what is going on
A tech reads every message. Not a bot, not a sales rep. During help desk hours a human replies within 15 minutes, and never later than the same business day.
- phone(408) 555-0134
- help deskMon to Fri 7a to 7p
- emergencies24/7
- office110 Cooper Ct, Ste 4